Senior Product Designer
Location: Bangalore
Reporting Line: Head of Product
- At MoneyOnClick we are building India's largest financial services brand for the 500 Mn lower middle-income customers in 4000+ small cities (which we call - India 4- ). This customer segment has very little penetration of formal loans, insurance or saving products as existing financial service players see this segment as risky and non- profitable. We have created custom lending, insurance and saving products that are tailor-made to serve the needs of India-4 customers.
- To reach these customers at low CAC, we have built a proprietary tech enabled offline- to-online social distribution channel where we have onboarded thousands of financially literate free-lancers such as LIC agents and junior financial sector employees in 1000+ cities. Our fully automated social partner app is available in 6 Indian languages and helps us manage these partners remotely without any physical presence.
- The general perception is that this customer segment is highly risky and non-lendable. We are happy to share that we have been able to maintain near 0% default rates despite Covid19. Our proprietary ML based family underwriting where we evaluate the P&L of the family and give a joint liability family loan has helped us maintain these low default rates.
- We have achieved Operational profitability and are on-track to reach EBITDA+ by end of 2021.
Fund Raise
Fund Raise: $10.25 million
Stage: Series A (Raised- June 2021- Not Yet announced)
Leadership Team:
Vishal Chopra, Co-Founder & CEO:
- Ex-CBO Lendingkart - India's largest Fintech Lender ($150Mn+ fund raise)
- Fist hire of Amazon India - part of the leadership team that launched Amazon.in
- Regional Director, Souq.com - largest e-commerce player in the Middle East. Raised
$425Mn, acquired by Amazon
- MBA, ISB Hyderabad
Himanshu Gupta, Co-Founder & COO:
- Ex-VP and Head of Data Science, Lendingkart - created AI/ML models and maintained
NPAs < 2% vs 8% industry avg
- Data Scientist, IHS Markit
- BTech, IIT Delhi
- 10+ years- experience in AI/ML
Founding Team:
Head of Collections:
South India Head-Collections, Bajaj Finance; managed 800-member team
Head of Product:
BTech, IIT Kanpur; Product Leader at Lendingkart and Flipkart
Head of Technology:
Btech CS, IIT Kanpur; Tech Leader at Paytm and Medlife
Head of Business:
Operations Leader, Lendingkart
Head of Marketing:
Head of Acquisition Marketing, Meesho
Head of Credit Ops:
Regional Head, HDB
Job Description:
- Being involved in user research to understand the use cases and behaviours of our users.
- Setting up best design practices and communicating extensively across the organisation related to work.
- Understand and articulate the information architecture, customer journey, Empathy diagrams and processes surrounding the user experience.
- Create wireframes, mock-ups, and prototypes to effectively communicate design.
- Break a long- term user experience vision down into concrete steps for agile development.
- Take a user- centred design approach and rapidly test and iterate your designs using data.
- Collaborate with UI developers to implement pixel perfect strategies that ensure technical success.
- Understand and own user engagement and performance data (metric tests, usability studies, user flows),
- Manage and lead the team to achieve business & customer goals.
- Identify opportunities to improve our cross-functional collaboration and the quality of the final product.
Attributes we are looking for:
- 4+ years of experience working in Interaction Design or UX roles, particularly consumer mobile & web applications.
- Proven track record of designing for consumer applications for Bharat Users (Tier 3 and Tier 4 India) and ensuring adoption at massive scale.
- Excellent communication skills and great attitude.
- Enjoy engaging with multiple stakeholders to understand and solve challenges.
- Must be able to work independently and enjoy working at a fast-paced start-up environment.
- Mastery of design tools such as Figma, Adobe XD, and Sketch.
- Experience and/or good understanding of adaptive & responsive frontend technologies such as React JS, JavaScript, HTML, CSS, AJAX and JSON is a great plus.
- Education Qualification: Bachelors or master's degree in fine arts, graphic design, multimedia or a related field preferred.
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