Moglix.com - Manager - Operations - Enterprise Segment

About us:

Moglix, India's fastest growing B2B commerce startup is hiring for Bangalore location. Founded in 2015 and backed by marquee investors like Mr Ratan Tata, World Bank and Accel Partners, Moglix partners companies in re-imagining and transforming commerce & supply chain through cutting edge technology.

Currently, we are working across 350+ Enterprises and 200,000+ SMEs and helping them in consolidating their Non-BOM/ Indirect/ MRO (Maintenance, Repair & Operations) spends. Present in 14 locations across India, Moglix is growing at more than 300% per year.It's led by a passionate team comprising of alumni of ISB, IIMs, IITs, MDI, XLRI, BITS with professional experience at Google, Tata Steel, Amazon, Paytm etc.

The key investors:

- Mr. Ratan Tata has been our early investor & advisor to build Moglix into a disruptive global b2b commerce company.

- Accel Partners is known as the top-5 VCs globally. In India they have been renowned for investments across Flipkart, Myntra, Freshdesk, Bookmyshow etc.

- Jungle Ventures is a renowned Asia VC firm based out of Singapore and has led investments in Livspace, Zipdial and Voyagin

- IFC - World Bank is a prolific investor into Manufacturing sector and as a Venture capital for startups in emerging markets.

- Rocketship, VH Capital and Seedplus : Early stage funds by senior ecommerce and technology leaders.

Role Objective:

We are looking for a true techno-commercial individual who is excited to take up new challenges. The incumbent will be expected to own order fulfillment operations for key clients.

Role Responsibilities:

- Acknowledge and supervise processing of customer purchase orders and schedules within defined TAT

- Ensure orders are placed to relevant supply partners, maintaining quality and pricing standards

- Align pickups and ensure adherence to committed pickup dates.

- Follow up rigorously to ensure orders are fulfilled on time in Full by supply partners

- Coordinate with Warehouse team and ensure timely deliveries to Customers with accurate supporting documents

- Minimize and manage returns/Rejections: close all registered cases within stipulated time frame.

- Keep track and Report key metrics related to order fulfillment daily

Qualifications and Experience:

- 5+ years of experience in fulfillment operations in B2B or E-commerce space.

- Start-up experience would be an added advantage

- Excellent internal & external stakeholder management skills

- B.Tech & MBA- Tier 2/3

Human Capital Team