Moglix - Director - Key Account Management & Operations

Director - KAM & Operations

We are an Asia-based B2B commerce company intensively inclined towards B2B procurement of industrial supplies, in particular, MRO, Safety, Electrical & Lighting, Cleaning & Laundry Supplies, Office Supplies, Tools and many more industry essentials. For more details, pls visit our website using following URL

About the Job:

Role : Director - KAM & Operations

Location : Udaipur

Qualification : B.Tech/MBA

Role Objective : We are looking for a true techno-commercial individual who is excited to take up new challenges. The incumbent will be expected to be the rainmaker for Moglix, farming strategic and large B2B customers, nurturing them and converting them to consistent key accounts. The desired candidate must have flair for new and evolving technologies and has an ability to drive growth for the team.

Responsibilities:

- P&L role with cross-functional responsibility and ownership. Lead a large team to deliver P&L goals

- Account Management/ Farming: The desired candidate needs to demonstrate sharp skills of managing key accounts and growing them into cash cows.

- Number and data driven is a key requirement , should be able to sell the concept persistent selling and should be able to implement Moglix concept.

- Customer NPS Lead the key account management teams and oversee the procurement and fulfillment operations for key customers.

- Operating as the lead point of contact for all escalations specific to key accounts - develop and maintain senior-level customer relationships - including CXO management.

- Increase SOB by identifying and developing more categories at customer end, and drive supplier side negotiations to maximize profit.

- Track, report and own key performances metrics for KAM teams across sales, operations, accounts receivable.

- Building and maintaining strong, long-lasting relationships at every level of customer organization.