Moglix - Associate Director - Key Account Management & Operations

Associate Director - KAM & Operations

Key role related skills for this role are :

- P & L role with cross functional responsibility

- Connect with CXO - Should have handled CXO level interactions

- Prior B2B Sales experience handling large Key accounts and operational rigour

Role Objective :

- We are looking for a true techno-commercial individual who is excited to take up new challenges.

- The incumbent will be expected to be the rainmaker for Moglix, farming strategic and large B2B customers, nurturing them and converting them to consistent key accounts.

- The desired candidate must have flair for new and evolving technologies and has an ability to drive growth for the team.

Responsibilities :

- P&L role with cross-functional responsibility and ownership. Lead a large team to deliver P&L goals

- Account Management/ Farming: The desired candidate needs to demonstrate sharp skills of managing key accounts and growing them into cash cows

- Number and data driven is a key requirement , should be able to sell the concept persistent selling and should be able to implement Moglix concept

- Customer NPS Lead the key account management teams and oversee the procurement and fulfillment operations for key customers

- Operating as the lead point of contact for all escalations specific to key accounts - develop and maintain senior-level customer relationships - including CXO management

- Increase SOB by identifying and developing more categories at customer end, and drive supplier side negotiations to maximize profit.

- Track, report and own key performances metrics for KAM teams across sales, operations, accounts receivable.

- Building and maintaining strong, long-lasting relationships at every level of customer organization

Experience :

- B2B Sales / KAM background preferred with 15-18 years of experience in B2B/ Industrial/ Manufacturing sectors.

- Must have excellent People/ Team Management skills

- Start-up experience would be an added advantage.

- Hardworking, Fearless, Innovative and strong desire to excel even in ambiguous situations

- High level of ownership, willingness to set up things from scratch.

Education :

- BE+MBA from Tier 1/1.5 college

- Early joiners and candidates with prior experience in Rajasthan is preferred.