Mobisy - Account Manager - Customer Success

Account Manager - Customer Success

- Entrepreneurship Acceleration: Customer Success and Account management

- Ever watched "the sharks of the world" and felt that entrepreneurial itch? Well, that alone won't make you an entrepreneur! You absolutely need to learn the art of being creative, innovative, strategic, in addition to having a leadership mindset. So, here is a risk free way to play your hand and make BIZOM your playground! If you're driven by the curiosity about how businesses tick and have the smarts to visualize success, then you're in the right place! Keep reading ahead.

- We're looking for people who are obsessed about consumer brands, can solve problems like a pro, love driving sales, and live for making a difference! If that's you, congratulations, you're our Superhero! We're the cape that'll guide you through the magic of building relationships, the impact of the data-driven world, and the difference you can make to an organization!

- We can make you a kickass customer success and account management executive if you have a genuine passion for sales, a hustling attitude, and can help us scale the revolution we have begun in SaaS Mobility with Bizom - a leading retail intelligence platform with over 500 leading CPG brands as our customers.

- You will work with the Regional Sales Head and collaborate with the multiple teams to lead the impact of Bizom in the CPG industry in developing markets like India, Africa, and the Middle East.

Your Superhero Duties:

- Be BIZOM's captain for our customers: Steering the ship for our CPG customers, as the face of Bizom's frontline. In charge of orchestrating seamless internal and external collaborations.

- Build customer rapports like no one else can pull off: Keep in constant contact with all major stakeholders at the client's end (both business and functional teams) through weekly, monthly, and quarterly meetups and reviews.

- Create jaw-dropping insights: Be your customers' advocate, leveraging insights to propose innovative route to market strategies that drive Bizom's desired goals.

- Master the art of upselling and cross-selling: Create opportunities with customers by understanding their business challenges and goals, all aligned with the route-to-market objectives.

- Requirement gathering in a way that nothing is left out: Dive deep into customer expectations, analyze thoroughly, and create compelling BRDs.

- Be the finest collaborator: Work closely with all internal departments throughout the entire process to ensure faster go-lives and execution of new initiatives for customers.

The Superpowers that Matter:

- Passionate about taking ownership of work and getting a kick out of sales, understanding the importance of numbers, and being target-oriented! (If you can sell the idea of flying to a bird, you are the one).

- A data-driven mindset is vital, with a keen interest in analyzing data to derive valuable insights that benefit customers.

- Clarity of thought, excellent communication, and articulation skills.

- Prior experience working in the consulting space in retail/FMCG in emerging markets would be a significant advantage.

What is it like to work with Our Sales team?

The Mantra of getting ahead is getting a kick out of everything you do!

- Work with highly ambitious, and result oriented people from across the globe.

- Own and develop your own strategies and Fly with them!!

- Be a pillar of a fast-paced high growth business that gives you the opportunity to manage projects for Fortune 500 companies and other enterprise clients across the globe.

- Become the key consultant and get an in-depth insight about the vertical by becoming an expert in the Vertical.

- Drive business outcomes by helping customers shift to mobile first technologies, and impact the lives of numerous people.

Why Mobisy?

- We are happy Souls, working together and having each other's back! People, Product and Profit is our motto.

- Fly beyond your imagination as we believe in giving wings to your passion.

- No Kinder-garden, We fall, We learn and we stick together like a chewing-gum.

- We trust in our association and allow free rein to our employees. To act and explore themselves while delivering the best and sustainable results.

- We celebrate success hard and failures harder, It's always a Collective success or Collective failure. We enjoy our learnings more with a sip of our poison;)

- Have Buddies, Mentors But be your own boss. It goes hand in hand.

- Know your people, Talk, Chat, learn and Share - have access anytime to reach anyone in the family.

- Stay Quiet - Stay Foolish. We are courageous people who speak and do right things keeping in heart to serve best to our clients and our company.

- We believe in rolling our sleeves up, getting our hands dirty, dreaming and achieving together.

What Will you get while working with Mobisy?

- We give importance to your health at Mobisy and Cover you with right Healthcare

Benefits:

- Family first, Enjoy the Maternity and Paternity leave.

- Break -Up with your work is much needed, Enjoy 21 annual paid leaves :)

- Happy Tummy, Happy Me - by providing meals on the house in our own in-house cafeteria.

What will you not get?

- We hate login - logout, du-ah we not at school!

- We are not spoon-feeders, All we have are the crazy ones who carve their own paths.

Yes Mam - No Mam!

No Blame Games!!!

Psst. Interview Hacks to crack the role;)

If you can showcase your abilities to:

Passion for sales

Be self-driven and ability to work creatively under pressure

Entrepreneurial mind set

We are building a diverse team whose skills balance and complement one another. Hit apply if you fit the bill.

Mobisy Technologies is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.