27/10 Rajneesh
HR at MindTickle

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MindTickle - Manager - Business Operations & Strategy - CEO's Office (3-7 yrs)

Pune Job Code: 859683

Your Role :

You'll be an integral part of MindTickle's Office of the CEO, working closely with the CEO, the Chief of staff, and the rest of the leadership team, to drive org-wide operational cadence and time-bound strategic initiatives. Your responsibilities would include :

Organizational goal planning :

- Drive the annual process to plan organizational goals, using OKRs or an alternate framework, for the whole organization

Ongoing performance tracking against the goal :

- Define KPIs to measure progress towards the defined goals, across all functions

- Install tools and systems to make the data collection process as automated as possible

- Install regular review mechanisms, drive periodic review meetings and publish progress reports for the leadership team

Helping to bridge gaps between planning and execution :

- Help functional leaders identify gaps between plan and execution

- Get cross-team conflicts & dependencies resolved. Drive cross-team projects, if required

- Be an information hub. Know what various teams are working on, and help connect the dots that wouldn- t otherwise get connected

Special Projects :

- Drive high-priority initiatives that cannot otherwise be done. List of these would be defined from time to time, in consultation with the Chief of Staff and the CEO

Note :

- In general, expect to work in highly ambiguous environments. You'd be required to create clarity where there is none.

- Often, when you pick up a project - someone else in the organization may think that it was their job. You must be able to work - ego-free- - be happy to let others take credit for the work, and embrace - less-glamorous- parts of the job that others don't want to do.

- This role will report to the Chief of Staff

Desired Qualifications :

- 3-6 years of experience in consulting, general management, operations, or strategy roles with a track record of consistent, outstanding achievements.

- Experience in strategy consulting, starting up or fast-growing SaaS organizations is preferred

- Hands-on, operational experience with at least one function of a SaaS business, e.g. product development, sales, demand generation, etc., would be a big plus

- Ability to create clarity when none exists, learn quickly, take initiatives, drive complex projects and get things done

- Strong written and verbal communication skills

- Demonstrated ability to work with large, cross-functional, multi-geography teams

- Graduates and/or post-graduate degree from a Tier-1 institution is preferred

Women-friendly workplace:

Maternity and Paternity Benefits

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