Millward Brown - Group Account Director

Millward Brown India:

We help clients build and grow their brands from strategy development through to marketing execution and assessment of brand performance and future potential.

Our mission is to provide research-based advice to help our clients successfully manage their brand assets and optimize the return on their media and communication investments and so create value for our clients, staff and shareholders.

Millward Brown at a glance:

One of the world's top 10 full-service market research firms:

- 86 offices in 56 countries, over 4000 employees

- We work with 90% of the top 100 global brands

Experts in effective advertising, marketing communications, media and brand equity research:

- Conduct more brand and marketing communications research than any other company in the world

- Over 100,000 ads copy tested (Link™) worldwide

- Brand equity expertise with over 13,220 brands

- Published papers, case studies, norms and internal knowledge bank

- 40+ years' marketing research and brand consulting experience

Powered by insights, innovative thinking and a rich heritage, we focus on providing actionable solutions to address key business issues.

Job description:

Job title: Group Account Director

Department: Client Service

Overall responsibility:

The Group Account Director (GAD) has overall responsibility for the financial health of the team budgets and the maintenance of healthy and profitable client relationships.

Key responsibilities:

The Group Account Director is responsible for:

- the overall quality and profitability of the services provided by the team

- management and control of revenue budgets

- overseeing all relationships with clients, ensuring that their needs are being met and that they are receiving appropriate levels of service

- new business development amongst existing clients and identification and development of new business opportunities outside the existing client base

- providing leadership and clear direction to team members

Overall management of staff, including overseeing:

- recruitment of staff

- training and career development of staff

- annual evaluations and monitoring of progress

- setting goals and objectives for senior team members

- acting as an advisor and source of technical advice

- becoming involved in research projects as necessary, including sign off on presentations and reports.

- ensuring all procedures and policies are adhered to within the team or office

- representation of Millward Brown at professional functions and activities

- making a contribution to company development, such as new approaches, improvements to company efficiency

- contributing to the training program and activities within the office

- contributing to the management of the office and supporting the MD in decisions as needed

Personal skills:

The following skills are essential:

- Proven knowledge of market research

- Preferred proven knowledge of MB products and philosophy

- Proven skills in team management and leadership

- Proven skills in staff development

- Background and experience in P&L management

- Demonstrated ability to build strong client relationships

- Proven skills in the development of business

- Strong presentation and interpersonal communication skills

- Excellent command of English, both written and verbal