Milkbasket - Associate/Senior/Product Manager - IIT/NIT/BITS

Milkbasket

Milkbasket is India's first subscription based micro-delivery service fulfilling daily grocery and household needs of customers every morning. With Milkbasket, you can fulfill all your daily needs (fruits, vegetables, milk, bread, eggs, yogurts & grocery) from an assortment of more than 5,000 branded products in the most hassle-free manner. You can choose from over 40 varieties of milk (fresh, tetra pack, cow, buffalo, organic, etc) - from over 10 brands including Amul, Mother Dairy, Nestle etc.

We are the largest online grocery delivery service in Delhi-NCR serving in Bangalore, Gurgaon, Noida, Greater Noida and Ghaziabad, Hyderabad. Over 50,000 families, trust us with their everyday needs.

Key Responsibilities :

- Ownership of post-order experience .

- Ability to understand consumer behavior, identify market gaps/needs and define feature based solutions on Milkbasket App

- Data driven analytical mindset with focus on optimization funnels and RoI

- Ability to ship the product by interfacing with Engineering/Tech - unblock dependencies and constantly communicate to stakeholders

- Post-shipping of the product, measure impact on key business health, user engagement and product performance metrics Rinse and repeat

Basic Qualifications :

- Strong hands-on analytical abilities in breaking down complex problems and deep diving into any problem

- Ability to identify and define a solution for each problem

- Must be well-versed in digital technology

- Preferably from a Tier 1 B-school with an engineering background

- Preferably, has worked in an online business for a minimum of 1 year

- Soft Skills

- Ownership mindset

- Customer empathy and stakeholder management

- Exceptionally strong communication skills

- Collaborative attitude to drive consensus among multiple teams