Miles Education - General Manager - Collections

General Manager Collections

- Our growing company is looking for a General Manager Collections analyst.

- If you are looking for an exciting place to work, please take a look at the list of qualifications below.

Responsibilities for collections analyst :

- Support a high volume of customers by following defined collection strategy for making daily calls to customers and following up on arrangements made for resolution of outstanding balances

- Confer with customer by telephone in attempt to determine reason for overdue payment

- Conduct Business to Customers (Students/Parents) (B2C) collection calls and customer visits to collect accounts receivable

- Generate financial ratios using computer programs to evaluate the customers' financial status

- Note accounts and customer disputes in collection software based on input from customers

- Manage order releases based on limits of authority

- Receive and process payments in various forms

- Resolve less complex credit problems and request assistance on highly sensitive accounts

- Communicate routinely with sales and other departments regarding past-due accounts

- Establish and review (as necessary) credit limits granted to customers

Qualifications for collections analyst :

- Fluency in English, written and spoken is mandatory - regional languages proficiency is a bonus

- Degree in Business related field (Accounting preferred) or equivalent experience

- Ability to multi-task and be flexible with job duties

- Overnight travel to markets for customer visits once or twice a year