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Dipa GH

Executive Search at Live Connections

Last Login: 24 May 2024

Job Views:  
1886
Applications:  115
Recruiter Actions:  3

Posted in

BPO

Job Code

99062

Mgr/Sr Mgr - Business Transformation - BPO

6 - 12 Years.Bangalore
Posted 11 years ago
Posted 11 years ago

A LEADING BPO IS LOOKING FOR MANAGER - BUSINESS TRANSFORMATION.

Role: Manager/Senior Manager - Business Transformation

Role Category: Senior Management

Exp: 6+yrs

Location: Bangalore

Position Objective :

1. Lead and manage identification and successful outcomes of Transformation Programs / Projects in the respective account using Transformation COE framework

2. Connect with clients to understand overall business landscape and drive opportunities for strategic value adds

3. Support Transformation COE in building and enriching transformation framework and capabilities

Responsibilities:

- Build and improvise transformation Solutions for the account using transformation framework

- Roll out transformational practices to respective account

- Execute project debriefs, publish white papers, case studies

- Tailor COE framework in the context of the project requirements

- Prepare detailed Project Plan as per Framework and obtain Customer and stake holder's consent

- Identify resources and staff the program/project

- Monitor, drive, execute tasks as per project plan to ensure successful outcomes with Scope, Time, Cost

- Evolve innovative solutions through collaboration that satisfies the Business Case criteria.

- Track and communicate business results

- Show leadership in establishing the delivery Transformation function for the account by working with all the stakeholders within and outside of BPO

Unique Knowledge & Skill Requirement:

- Deep knowledge and experience in healthcare domain, having worked in multiple environments within the domain, deep understanding of the business environment, market dynamics, best practices and industry trends in the given domain, preferably worked in multinational organizations / clients and having exposure to international practices and business transformational initiatives

- Working knowledge on some IT applications and / or tools ( ERP package such as SAP , Oracle or tools such as Cicero / Lombardi etc.) and or working knowledge on one process improvement methodology such as Lean / Six Sigma / / TQM / TOC etc preferred

- Consulting experience/mindset preferred. Excellent Communication, analytical & interpersonal skills are must

- Strategic and tactical thinking skills

- Should have excellent Communication skills-ability to articulate and present to client is very critical.

- Ability to bring thought leadership initiatives and work through ambiguity

Contact Details:
Dipa Rani
Live Connections
dipa@livecjobs.com
8297041110

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Posted By

user_img

Dipa GH

Executive Search at Live Connections

Last Login: 24 May 2024

Job Views:  
1886
Applications:  115
Recruiter Actions:  3

Posted in

BPO

Job Code

99062

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