Metro Brands - Retail Trainer

Position Description :

- Retail Trainer is in-charge of developing & delivering learning interventions as per the objectives and outcomes expected at Retail level by cultivating a learning environment that promotes to scale up individuals on knowledge level, skill sets and conducive behaviour.

- Overall play a role of change maker through execution of L&D strategies.

Job Description :

- Facilitate and Support Head-Talent Development in conducting Training Needs Identification using different methodologies.

- Work Closely with business and employees to gain knowledge of work situations and Challenges.

- Develop Retail Training calendar based on the training needs identified and deliver training programs as per the calendar.

- Coordinate training schedule with the hiring and training demands of the business especially the Retail function.

- Formulate teaching outline and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops along with content.

- To Facilitate IDP plan for identified employees.

- Prepare MIS based inputs to the Head- Talent Development for people development initiatives at Retail level

- Liaison with external training partners for execution of Training interventions

- Ensure the Learning Management System operates smoothly and ensure achieve maximum accession rate and certifications for all eLearning module uploaded as per training calendar.

Knowledge, Skills and Abilities:

- Excellent written and verbal communication

- Strong Interpersonal Skills

- Presentation Skills

- Customer Orientation

- Data Management and Analytical Skills

- Working knowledge of e learning content designing tolls like Articulate Storyline 360, Adobe Captivate or LMS like Moodle, Litmos, Docebo, Etc.

- Ability to quickly learn subject matter

- Resourceful in finding information and fact checking

- Sales training experience preferred

- This role requires travelling across locations