Meesho - Manager - Control Tower Operations - IIM/ISB/FMS/MDI

Manager - Control Tower

Description:

About the Team:

- Did you know that about 5% of Indian households shop with Meesho every day? As a team, we believe new-to-internet users can improve their lives by leveraging the internet economy. We take pride in developing a thorough understanding of Meesho users and their needs, across Bharath. We do this by using performance marketing, branding, targeted incentives, personalised comms, seamless onboardings and other techniques.

- We are passionate about food and travel. Now that Meesho has declared a Work From Anywhere policy, we love to share ideas on workcation destinations and on work-life balance. We also love to discuss our favourite movies and TV shows (Netflix marathons, anyone?

About the Role:

- The Control tower will drive instrumentation and capture of near real-time data from across the ecosystem to provide enhanced visibility to all stakeholders and improved actionable decision making.

- As head of control tower for experience you will be expected to create L1, L2 and L3 metrics dashboard and monitor progress against the BHAGs You'd be responsible for ensuring that all system and processes are running as per design. This role requires high degree of stakeholder management and cross org coordination to build trust in the ecosystem and drive actionability through coordination with various teams. You will be required to closely work with Ops, product and programs team to automate monitoring of metrics and track progress.

What you will do:

- Ensuring that all system and processes are running as per design

- Creating L1, L2 and L3 metrics dashboard and monitor progress against the BHAGs

- Solving given business problems sometimes in an ambiguous state

- Working on delivery of short-term goals and long-term milestones set by business. Meeting these milestones would be critical to create success

Desirable Skills : Planning, Structural decision making even in ambiguous environment

Data-orientation, Stakeholder management, Business acumen, Readiness to travel

What you will need (eligibility criteria):

- B.Tech/M.Tech/MBA degree in any discipline (preferably from Tier 1 institutes)

- Minimum 4 years of prior work experience in a fast paced startup or a consulting firm

Note: For your candidature to be considered on this job, you need to apply necessarily on the redirected career page of the company as well.