Why join Meesho? - Meesho is building a disruptive distribution channel via social selling on WhatsApp, Facebook and other social channels. Meesho has so far enabled 15,000 suppliers and 2,000,000 resellers to start and grow their online business without any investment, providing tools around sourcing, logistics and payments. These social sellers are small retailers, housewives, students, retired citizens and many other aspiring entrepreneurs across India. - Want to know how Meesho is impacting the lives of resellers across the country? Then hear it from our entrepreneurs here and about Meesho's four year journey here! Plus, we have an awesome work culture at Meesho. Have a look here. - Meesho is Series D funded with a new investment round led by South African company Naspers Ventures along with participation from Facebook and existing investors such as SAIF, Sequoia, Shunwei Capital, RPS and Venture Highway. Meesho is headquartered in Bengaluru, India and was one of the three Indian companies to be selected for Y Combinator in 2016. It was also a part of the first batch of Google Launchpad - Solve for India programme. Role:. - Lead customer support operations: Plan, measure, optimise and reinvent support process to deliver a superior support experience. - Be customer champion: Identify customer experience problems and drive programs across the company to uplift customer NPS - Great operating skills: Ability manage and motivate a large team of support executives, team leaders and managers (in-house as well as outsourced) - Good Problem Solving: Ability to figure out process gaps and redesign the same to come up with scalable solutions - Analytical Mindset: Ability to see through numbers and derive insights to identify problems and opportunity areas. Preferred Candidates: - Candidates from premium B schools - IIT / IIM - At least 2-3 years of operating experience - Super motivated, go-getter attitude

Bangalore

 Meesho - Head - Customer Experience - IIT/IIM 

 Meesho - Head - Customer Experience - IIT/IIM  ,Job Description for  Meesho - Head - Customer Experience - IIT/IIM  in Meesho in  Bangalore for (8-15) years of experience. Apply Now!

Job Description for  Meesho - Head - Customer Experience - IIT/IIM  in Meesho in  Bangalore for (8-15) years of experience. Apply Now!