Medlife - Senior Marketing Manager - Outbound Sales Specialist

Designation: Senior Marketing manager - Outbound Sales Specialist

Job Responsibilities:

Purpose:

- To acquire customers via Tele Calling, inside sales, upsales, cross sales, cold calling.

- To startegize launch of department, hiring, setting up processes, start operations within time lines

- To deliver month on month growth as pr business requirement, to optimise sales campaigns for improving RoI

- To constantly improve RoI from these channels

- To constantly improve retention rate from these channels

Duties:

- Define objective of Medlife's outbound department

- Plan to achieve targets of Marketing so that business objective is achieved.

- Come up with innovative marketing plans each month, test and scale as per performance

- Measure, report, send dashboards of results for this channel

- Use manual or tools to make the process efficient and error free

Expected outcomes

- Increased Revenue from this channel.

- RoI is as per business requirement

- RoI from individual campaigns is tracked, maintained and improved

- Ensure repeat rate from this channel is as per business requirements

Skills and Competencies

Education:

- Any UG, PG.

- Good to have MBA but not mandatory.

- Background in Maths or Analytics required

Experience in Industry

3+ years in outbound telesales, inside sales, 5+ years in Sales

- Proven excellence in customer acquisition and concepts of Telesales

- Good to have experience in retail industry, health and wellness industry

Experience on Tools:

Tele sales tools like Ozontel, Salesforce

Mandatory:

- Passion for Customer satisfaction.

- Fanaticism for quality.

- Good Grasp on content.

- Flair for digital marketing.

- Comfortable with lots of data analysis and data driven decision making.

Reports to: Head - Marketing

Team

This position will have a team of telecallers reporting. The manager can further make his/ her own org structure for effective team work

Level

Compensation Range: 15 to 18 Lakhs

About Medlife

Medlife - All Things Health app enables you to order medicines online from the comfort of your homes, get free delivery within 24 hours and get good discount on your order.

About Marketing Department at Medlife

Marketing Department at Medlife is different than other organisations, it is highly technology oriented, and reports into Chief Technology Officer. We believe in deep data analyses for each and every campaign, channel, ad copy and taking only data based decisions. Each team member is expected to know and learn principles of marketing, customer behaviour and company's customer, in addition to basics of digital marketing and data analyses.

As a part of Medlife, this Marketing team's vision is to reach maximum number of people and have them realise the value that Medlife as a single stop solution for "All things Health" can provide, and retain them to use all valuable features that are being developed for making health care delivery simpler.