Max Life Insurance - Senior Manager - Sales Training Strategy & Analysis

KEY RESPONSIBILITIES :

- Responsible for enhancing people capability with Growth Leadership content, capturing and documenting best practices, regular content update and dissemination to the field

- Develop and design chapters/modules on selected Job To Be Done

- Document leadership practices by conducting one on one Interviews from different leadership groups at Office leadership, Branch leadership and Home Office level etc.

- Regular update of best practices and sign off from leadership

- Regular adoption update to field

- Responsible for conducting Training Need Analysis with stakeholders to understand the root cause of the business problem and provide training solutions

- Developing TNA questionnaire

- Regular field visits or connects to understand effectiveness of current training modules

- Collate observations and submit recommendation to Content development team and training delivery team

- Set-up system and processes for on-going feedback to determine gaps or skill enhancement requirements on regular basis for continuous improvement.

- Regular governance and communication to manage end to end program delivery

- Circulation of adoption reports

- R&R for field on Growth Leadership Practices.

Desired Experience:

- Minimum 6-7 years of experience in Content Writing, Blogging, Sales Training and Sales

- Worked in Insurance Industry and relevant experience in different distribution channels

SKILL/KNOWLEDGE PREREQUISITE :

- Writing blogs and articles in a simple and consumable format

- Knowledge of technology based learning tools

- Knowledge of Learning Management System and Web Based learning tools for cost optimization

- Strong academic skills with a passion for creating a learning impact

- Demonstrate ability to increase productivity and continuously improve methods and approaches while being cost sensitive

- Commitment to learning