Senior Manager/Manager- Digital Branch Banking /Digital Contact Center/Digital Tele Senior Manager- Digital Branch Banking JOB SUMMARY : - The role is created for solving end to end digital enablement of the customer journey and eco-system experience which is the key need of the hour as well as to ensure Market Leadership in Digital Sales in the Bancassurance space. - Key Responsibility includes deliveries on business plan and digital program management (Direct customer journey in Bank channels including branch banking, liabilities channel and NR), Product launches (Deployment & Activation), Critical engagement on Platform-Process Development & Innovation for Initiatives, New Business Conversions and management, creating digital strategies to increase efficiency in BAU process and use digital analytical skills for creating new lines of sourcing. - Incumbent will work on improving and digitizing the existing journeys and create new customer journeys by engaging with the bank and internal stakeholders and improvise on the current Digital journey or work with physical distribution for enabling digital first strategy for business uplift and reducing linearity. The incumbent will further partner with Axis Bank to leverage business intelligence and campaign management teams to drive successful campaigns as well as support channel deliveries on business plan for Digital Sales. Experience/Competencies : - 3-4 years of total experience in BFSI, ideally in Digital post MBA - Proven experience in developing strategies and customer journey through multiple digital platforms - Ability to communicate effectively, connect and inspire colleagues at all levels of the organization - Obsessed with customer centricity and has displayed innovative approaches towards the same - Strong influencing and negotiation skills - Experience in Digital Marketing metrics and funnel orientation - External orientation - both, from competitor and partner networking perspective Contact Centre JOB SUMMARY : - The role is created for managing end to end contact center for the digital channel which is being setup to ensure Market Leadership in Digital Sales in the Bancassurance space. Key Responsibility includes driving business numbers across the multiple journeys and taking full charge of the lead to issuance funnels for Direct customer journey in Bank asset channels and in Bank subsidiaries like ASL, Axis Finance & Free charge, Critical engagement with key stakeholders internal to MLI for Business Conversions and management, creating strategies to increase efficiency of the processes, tracking key business metrics. - Incumbent will play key role is setup and effective management of the channel and will work in close co-ordination with other digital business owners to jointly drive the numbers. The incumbent will further partner with operations, finance, underwriting, medical teams to leverage and achieve synergies to ensure volume and scale and establish the digital sales channel. Experience/Competencies : - 4-5 years of total experience in BFSI, ideally in Digital sales - Proven experience in developing strategies and customer journey through multiple digital platforms - Ability to communicate effectively, connect and inspire colleagues at all levels of the organization - Obsessed with customer centricity and has displayed innovative approaches towards the same - Strong influencing and negotiation skills - Experience in Digital Marketing metrics and funnel orientation - External orientation - both, from competitor and partner networking perspective - MBA from Tier 1 college

Gurgaon/Gurugram

Max Life Insurance - Senior Manager/Manager - Digital Banking/Digital Sales/Telesales/Digital Product Program 

Max Life Insurance - Senior Manager/Manager - Digital Banking/Digital Sales/Telesales/Digital Product Program  ,Job Description for Max Life Insurance - Senior Manager/Manager - Digital Banking/Digital Sales/Telesales/Digital Product Program  in Max Life Insurance in  Gurgaon/Gurugram for (3-8) years of experience. Apply Now!

Job Description for Max Life Insurance - Senior Manager/Manager - Digital Banking/Digital Sales/Telesales/Digital Product Program  in Max Life Insurance in  Gurgaon/Gurugram for (3-8) years of experience. Apply Now!