Max Life Insurance - Manager/Senior Manager - IT PMO

Position : Manager/Senior Manager - IT PMO

Department : Information Technology

Function : Project Management & Governance

Reporting to : Assistant Vice President - IT PMO

Band : 4

Location : Gurgaon

JOB SUMMARY :

To ensure all assigned IT projects are executed within the ambit of the Project Management principles/guidelines and completed within the defined schedule, scope and budget.

KEY RESPONSIBILITIES :

- To track one or more assigned IT projects and proactively inform the management of any potential slippages, hurdles and concerns. With key focus on:

a. Project Planning and definition

b. Tracking project schedules

c. Tracking interdependencies across projects

- Manage end to end delivery of assigned Projects (Digital/Non-digital)

- Budgeting and Cost management of Projects including assessment and reporting of Cost and Schedule variances

- Resource allocation and their management

- Weekly reporting of Project progress to stakeholders

- Liaise with external partners/vendors to ensure all assigned development/testing activities are executed as per plan

- Administration of change management process

- Custodian of master copies of key project documents

- Assist and train team members to follow project management processes and build buy-in to the defined process

- Periodically Review and improve upon the Project Management methodology/SDLC including audit check before GO LIVE

- Review/inspect projects for adherence to Project Management Process

- Reinforce Project Management process adherence

OTHER RESPONSIBILITIES :

- Contribute on department initiatives to drive IT governance

- Facilitate Program Office meetings

- Facilitate documents for review / sign-off

- Coordinate project related Rewards and Recognition program

Measures of Success :

a. Execution Measures :

- Adherence to project plan and schedules.

- Quality of project deliverables

b. Leadership Measures :

- Ability to influence the team to follow Project Management methodology (subjective observation)

c. User Satisfaction Measures :

- Business users should be satisfied with the tracking of the various projects (subjective observation)

- IT team should have the buy-in of the Project Management techniques (subjective observation)

Key Relationships (Internal /External) :

- Internal : All Project Managers

- External : All Business user groups, COO, Tech Steer Com, Central PMO

Key competencies/skills required :

- Effective Communication : Ability to interpret technical procedures to business users

- Relationship Management : Ability to establish and maintain effective working relationships with cross functional teams

- Decision making : Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization

- Organizing & Planning :

a. Knowledge of and ability to utilize word processing, spreadsheet, database, e-mail and Internet software

b. Knowledge of current hardware and software technologies and uses

c. Hands on experience in working with PM tools like JIRA & Microsoft Project is a must

d. Presentation skills, writing proficiency and visual design skills on PowerPoint are a must

Desired qualification and experience :

- BCA/MCA/MBA/BE with 6-9 years of relevant experience in Project management/IT PMO

- Experience in handling Project/department budgets

- Waterfall & Agile Project understanding, Certifications such as PMP, CSM is an added advantage.