Masters Union - Head - Student Experience

About The Organization

Masters' Union (www.mastersunion.org) is a new-age business school offering industry-immersive business education where the classes are led by top industry leaders and practitioners. It is a first-of-its-kind institute where distinguished leaders from different walks of life have re-imagined business education in order to create effective business professionals for the ever-changing economy. Our leadership consists of alumni from IITs, IIMs, and Ivy League Schools like Stanford and Upenn.

The institute is strategically located in the very heart of Gurugram's business district, flanked by several Fortune 500 companies, in order to provide the ultimate industry immersive and hands-on learning experience from day one. The most ground-breaking feature of its Program is that the courses are taught by CXOs, MDs, Eminent Public Leaders, and even Members of Parliament, apart from distinguished global faculty from top B-schools who regularly consult with Fortune 500 companies.

In its 3 years of run, our flagship Post Graduate Program in Technology and Business management has already surpassed the placement records of IIM Ahmedabad and ISB with top-notch recruiters (including Amazon, Citibank, Microsoft, Unacademy, Razor pay, BCG, Bain) hiring our graduates.

Role Overview

As the Head of Student Experience, you will be at the forefront of shaping and curating the student journey from pre-admission to post-admission phases. This role is pivotal in creating a seamless and enriching experience for our students, ensuring their engagement and commitment to their educational journey with us. This is a unique opportunity to build and lead the student experience vertical from the ground up, working closely with the founders and directors of Tetr College of Business.

Key Responsibilities

- Strategy Development: Design and implement comprehensive strategies for engaging prospective students, enhancing the pre-admission experience, and ensuring a high rate of offer acceptance.

- Experience Curation: Develop and curate personalized student experiences that align with Tetr's ethos and educational objectives, ensuring students feel supported and engaged throughout their academic journey.

- Innovation and Engagement: Identify and implement innovative methods of student engagement to foster a strong sense of community and belonging among students.

- Collaboration and Leadership: Work closely with academic and administrative departments to ensure a cohesive student experience. Lead a team dedicated to student engagement and experience.

- Feedback and Improvement: Establish mechanisms for regular feedback from students and other stakeholders, using insights gained to continually enhance the student experience.

- Brand Ambassadorship: Act as a key ambassador of Tetr College of Business, promoting the school's values and programs through various channels and events.

Qualifications

- Bachelor's degree in Business, Education, Psychology, or related field; Master's degree preferred.

- Significant experience in student affairs, student engagement, or a related field, preferably within a higher education context.

- Demonstrated ability to develop and implement strategic initiatives.

- Strong leadership and team management skills.

- Excellent communication and interpersonal abilities.

- Creative and innovative thinker with a knack for problem-solving.

Why Join Us?

- Impact: Be part of a passionate team dedicated to reshaping business education and be instrumental in building the student experience vertical from scratch.

- Collaboration: Work directly with the founders and directors, contributing to the strategic direction of Tetr College of Business.

- Innovation: Thrive in an environment that values innovative thinking and encourages the exploration of new ideas to enhance the student experience.

- Growth: Enjoy ample opportunities for professional development and growth in a role that's critical to the institution's success.