Mastercard - Senior Business Analyst - GRC

Responsible for maintaining partnership with various 3rd party vendors and business owners.

- Lead and own the GRC solution, production support, certifications, license management, user provisioning, system changes, enhancements and upgrades

- Deep understanding of best practices on implementing GRC application on cloud

- Experience in Cognos report, Open Pages workflows and personalization will be preferred

- Hands-on system configurations for GRC applications including Open Pages.

- Perform activities like creating/modifying reports, dashboards, implementing/updating workflows etc. in Open Pages.

- Partner with key business users and lead efforts on application training and change management specifically to GRC application and associated processes.

- Apply newer technologies to automated various manual activities around user provisioning, reports and workflows

- Liaison with business process owners and technical teams. Perform and own functions like understanding business requirements, mapping business requirements to system functionality, designing and documenting functional requirements.

- Provide ongoing Production Support - including problem management. This also include logging tickets, status communication & escalation (as needed).

- Ensure testing efforts are completed timely related to enhancements, integrations, system upgrades etc.