Summary : Job Title : HEAD - RPA/AI - COE Reports to Director :- IT Applications services Department : IT Applications Location : Powai - Mumbai Background : - The Firm JLT India is a wholly owned subsidiary of the Jardine Matheson owned, Jardine Lloyd Thompson group (JLT). The group is in the business of Employee Benefits and Insurance Broking and has its presence through 110 companies in over 36 countries. Teams : Lead the Marsh India RPA team Role Description : Role Requirements : Primary responsibilities : - Responsible for overall management, solutioning, co ordination, execution, control and completion of projects related to Robotics process automation/AI - Competency and performance management, define and implement effective competency framework for the RPA team - Be an Evangelist, build capability, prototypes. - Build and govern as per the COE framework - Defining KPIs with stakeholders and managing performance of the RPA/AI teams across multiple levels - Manage stakeholders, able to work with teams across multiple locations - Manage and drive multiple sprints or delivery teams and be able to design best practices and process that can effectively deliver high quality product solutions - Involve in design reviews and end to end delivery management. - Vendor co ordination and management and industry outreach - Recruitment and trainings through internal or external resources for all the team members based on competency frameworks &amp; project pipelines. - Defining metrics, processes, reports, and systems to ensure delivery is managed - Ensure CMMi Level 5 practices to be followed in the RPA area - Drive adherence to best practices as part of knowledge management - Implement best practices in the RPA team and influence stakeholder decisions, - Manage, execute and own transition plans and all operational related tasks. - Responsible for building and maintaining the relationship with the on-shore Marsh team, ensuring there is effective two-way communication, knowledge sharing and reporting - Creating a working environment which encourages ideas and focuses on continuous improvement - Governance, roadmap and service delivery across projects - Work with the Business align to project priorities, highlight and manage risks and costs - End to End execution and oversight for Robotics Process automation projects Technical Skills : - Comes from a very strong Robotics Process automation background with expertise across technology and process automation tools - Experience implementing UI path /Blue Prism /Automation Anywhere - Very good communication skills, ability to prepare RPA strategy, plans &amp; reports for complicated systems - Previous experience building teams and working with on-shore counterparts. - Good insurance broking domain knowledge (nice-to-have) - Strong practice management and delivery management skills - Proven experience on handling multiple RPA projects - Ability to generate delivery metrics - Good vendor management experience General Skills : - Excellent communication skills - People management skills - Analytical bent of mind - Very good stakeholder management skills - Able to work and deliver in a multi stakeholder environment with matrix reporting structures. Preferred candidate profile : Prior Experience : - 15-18 years experience from leading IT services/ Captive units leading RPA practices with strong management background and exceptional people management skills - Experience managing RPA teams - Should have worked with stakeholders and businesses in UK/US - Should have managed large Insurance/financial services product RPA engagements - Should have some experience of managing vendor teams Education/ Qualification - BE, MCA, or MBA or M Tech

Mumbai

Marsh & McLennan - Head - Robotics Process Automation/Artificial Intelligence - Centre of Excellence 

Marsh & McLennan - Head - Robotics Process Automation/Artificial Intelligence - Centre of Excellence  ,Job Description for Marsh & McLennan - Head - Robotics Process Automation/Artificial Intelligence - Centre of Excellence  in MARSH MCLENNAN GLOBAL SERVICES INDIA PRIVATE LLIMITED in  Mumbai for (15-18) years of experience. Apply Now!

Job Description for Marsh & McLennan - Head - Robotics Process Automation/Artificial Intelligence - Centre of Excellence  in MARSH MCLENNAN GLOBAL SERVICES INDIA PRIVATE LLIMITED in  Mumbai for (15-18) years of experience. Apply Now!