Marketing & Customer Support Role - Diversified Business

Our Client has a diversified portfolio of businesses ranging from coal logistics to real estate and aquaculture and have a pan-India presence in more than 15 cities and towns.

- Understands local language and geography

- Late 30s to mid 40s

- High on Integrity, Stability

- Coal, Infra, Power, Railways

- Experience of dealing with Government Contracts.

- Roles report into the CEO

- Client servicing : Decision making, relationship management, custodian of billing to clients and collection (commercial acumen should be strong)

CRM : 

- Customer relationship management, contract servicing and the MCS unit administration

- Maintaining Client Relationship with Coal India Officials, Colliery Officials, power sector, and Railway Officials for servicing customer contracts (government & private)

Business Development: 

- Conducting Business Development activities and networking both in Public and Private sectors

- Understanding the local ecosystem, political & regulatory scenario

- Identify the geographical specific target list for Business Development prospect

Tender Inputs : 

- Providing tender bid submission & documentation support for tender qualification.

- Budget preparation

- Preparing budgets, expense reports and performance reports for MCS unit for determining the profitability associated with the MCS unit.