Manager - Wellness Business

Designation - Manager - Wellness

Job Summary : Wellness Manager is responsible for strategizing and designing wellness engagement growth plans, executing, and tracking these plans for clients.

Responsibilities:

1. This position will require developing and maintaining an excellent working relationship with clients, vendors, and internal departments; in addition to providing superior client management/client service while developing an excellent understanding of the industry.

2. Works with Sales and Account Management team to establish implementation timelines and metrics for all new accounts. Fully understands and communicates client expectations and background to assist ensure a timely and accurate implementation.

3. Wellness Account Manager may be expected to travel to be onsite for new client implementation kick off meetings or other onsite meetings.

4. Confidently evaluate, strategize, present, and implement wellness program designs that fulfill yourclients' wellness goals and assist their members in achieving their healthiest selves.

5. Review population aggregate and participation status reports with your clients on a monthly, quarterly, and annual basis and make strategic recommendations for ongoing program management and ever-increasing member engagement.

6. Identify potential program enhancements to increase member satisfaction utilizing trend data.

7. Proactively monitor and measure assigned client program data throughout the year; provide clients with timely and meaningful insight and/or recommendations.

8. Work with client requirements for improving annual wellness programming year-over- year. Employ a consultative and solution-based approach to ascertain and articulate the Vitality value proposition with each clients' strategic goals and objectives.

9. Proactively communicate with assigned clients and be their main point for contact for day-to-day operational support. Represent your client's best interests within Vitality, ensure that all processes and procedures are completed, quality standards are maintained, and issues are resolved in a timely manner.

Desired profile/who should join:

- Educational qualification: Any Graduates.

- Minimum of 5+ years of work experience, largely with Insurance industry.

- Prior experience in handling corporate Wellness.

- Have good client engagement skills.

- Be able to handle multiple projects simultaneously.

- Have a quick, analytical, and growth-oriented mindset.

- Have strong business acumen and critical thinking skills.

- Have strong communication and interpersonal skills to wok across teams.

- Be capable of orchestrating cross-functional engagements.

- Have good negotiation skills.