Manager - Usage & Revenue - Telecom - IIM/MDI/IMT/ISB

We are Margdarshak Consultants looking forward for the Manager-U&R role with a leading MNC.

Role title: Manager-U&R

Location: Cochin

Education: Should be a good-B school pass-out (IIM / MDI / IMT / MICA / Symbiosis / UBS / ISB)

- Responsible for Prepaid Voice revenues of the circle. Managing the entire consumer prepaid base and maximize voice revenue opportunities from the same. Also engage with various customer facing channels and drive voice products upselling through them.

- Revenue Maximization - Engaging in revenue enhancement activities to stimulate prepaid voice usage and revenues. Track and monitor results of the activities and fine tune the same to achieve the overall revenues. Conceptualize and launch/modify products as per market/customer requirements to enhance overall revenues.

- Channel Engagement - Track and monitor performance of each channel. Engaging with stakeholders managing these channels and drive products adoption through these.

- Process Adherence -Ensuring the various products required are launched within timelines and after the defined testing procedures.

- Minimize customer complaints/Revenue leakage - Work closely with the customer service and Revenue assurance teams and ensuring customer issues are addressed and closed on priority. Also ensuring revenue leakages occurring due to system failures are kept at the minimum levels.

- MIS - Maintaining, analyzing and publishing various customer level data points at regular intervals to help take timely actions basis user behavior.

Request you to let me know your keenness towards this opportunity along with the following details:

Current CTC:
Fixed & Variable Components:
Monthly Take Home:
Expected CTC:
Notice Period :

Swapnali Nair
Consultant
Margdarshak Consultant Pvt Ltd
Mobile: +91-9819889058
url: www.margdarshak.net