Manager - Training & Development - Financial Services

Opening - Manager-Training & Development

Location - Mumbai

Company - Leading Financial Services Firm

Role & Responsibilities:

- To strategize, design and deliver end-to-end training programs on Products, Process and Soft-skills

- To understand Learning Gaps from/in collaboration with key stakeholders and HO teams. Mapping the issues faced by the departments and coming up with Training programs

- Planning, preparing and implementing the training calendar

- To do the content development so as to provide tools for training & assessment

- Implement E-Learning platform

- Design and develop content for e-Learning Training modules applicable to various departments

- Assessing the impact of training programs

- Expert in using Blended training techniques (classroom, webinar & e-learning)

- Appointing, managing & assuring the quality of external trainers and service providers

- Understanding of retail financial products & markets like Demat, broking, mutual funds, life & health insurance, and home loans

- Execution and delivery focused with strong project delivery experience

- Strong communication skills - Written & Verbal

- Knowledge of MS Office especially PowerPoint and Excel

- Flexible, dedicated, team-oriented with the ability to collaborate effectively and easily adapt in a rapidly changing environment

- Ready to travel occasionally across India for training interventions

- Implement E-Learning module and use the same extensively