Manager - Talent Fulfillment - BPO/ITeS

Talent Fulfillment Manager-

Fill roles assigned to their Resource Pool identifying and proposing the right people from the resource pool or from other sources when necessary, with an understanding of their career development goals and preferences while also monitoring availability and productivity. They fill most roles with minimum guidance finding innovative solutions to challenging staffing situations. May also design, build and communicate HR programs, processes, practices, roles and technology requirements.

Talent Segment: Human Resources

Key Responsibilities:

Your role includes some or all of the following key responsibilities. You should review these in conjunction with career level guidelines to gain a clear understanding of the expectations for your role.

Overall:

- Responsible for filling roles assigned to their resource pools and for getting their people staffed

- Make scheduling decisions considering and balancing our scheduling principles and always reflecting our Core Values

- Represent and/or support individual people in the scheduling process by understanding their needs, preferences, skills, etc. and matching them to roles accordingly

- Work with career counselors on coaching employees on scheduling assignments

- For roles assigned to their resource pools, start with the resources in own resource pool and when necessary considers all sourcing channels in filling roles (e.g. other resource pools, contractors, new joiners, etc.)

- Drive and/or participate in decision-making for staffing decision that needs escalation

- Proactively communicate the availability of people/skills and push to schedule available resource

- Ensure accurate scheduling data in scheduling systems

- Support Client Supply/Demand Specialist in defining, identifying and evaluating candidates for open resource requests; and filling resource requirements. May work directly with client team executives when that is more effective

- Manage roll of dates/confirm extension in current roles and manage individual chargeability of people in their resource pool

- Manage and track people productivity metrics such as chargeability, bench, average time to fill demands for their respective resource pool

- Meet challenging/key timelines

- Reduce dependency on supervisor's inputs

To work along side the TFS teams across IGs, the technology support groups, recruitment and other process stakeholders.

Skills : We are looking for someone who strengths include Strategic thinking, Ideation, Analytical abilities, coupled with stakeholder management and team handling experience.

Qualifications: MBA plus 14+ years in HR, preferably in Staffing and Talent Management.