Manager - Talent Development - KPO/IT

Talent Development Manager

- Team to collaborate with business functions leadership, managers, SMEs and stakeholders to conduct needs analyses to identify employee training needs and translate business requirements into performance and learning solutions

- Responsible for the curriculum strategy, construction and execution

- Design and develop engaging training within the instructional design methodology (ADDIE)

- Facilitate and conduct training as needed

- Source, coordinate and manage internal and external resources to customize off the shelve programs and make them more relevant to our business need

- To stay on top of the upcoming and new age technology and platforms and ensure upskilling of our colleagues across the board

- Evaluate informal and formal training feedback to revise and maintain training

- Responsible for developing the communication strategy to support the go to market approach for TD programs

- Report on learning metrics to communicate the ROI on TD curriculum to present to leadership and management

- Maintain training calendar and logistics

- Create and publish reports on learner training progress and completion for leadership, management and stakeholders

- This Bachelor's degree and 10 years of related work experience

- Demonstrated experience and application with curriculum and instructional design principles and practices to include adult learning theories, interactive training, learning design, eLearning design principles, self-paced instruction and evaluation methods

- Possess understanding of Learning Management Systems (LMS)

- Intermediate to advanced skill in the use of the MS Office Suite (Word, Excel, Outlook, and PowerPoint)

- Be a detail-oriented, high-energy, proactive self-starter

- Work in a fast-paced and creative environment

- Strong interpersonal, organizational/planning, project management and multi-tasking skills required