Manager - Talent Acquisition - ITeS/BPO

Title : Manager - Talent Acquisition ( ITeS / BPO)

Location : Mumbai ( Thane )

Purpose of the Job:

Manager - Talent Acquisition will be responsible for defining and executing innovative recruitment strategies across all business areas to attract and select world-class talent. Develop effective sourcing strategies, create excellent candidate experience, build efficient and high-quality processes and systems, and manage metrics that drive great business and people outcomes for the Talent Acquisition team and the larger organization.

Job Description:

- Input into overall hiring strategy of the organization to ensure our teams consist of a diverse set of qualified individuals.

- Ensure the staffing needs of the company are being met, with a long-term talent strategy in mind

- Devise and implement sourcing strategies to build pipelines of potential applicants, such as employer branding initiatives.

- Create and implement end-to-end candidate hiring processes to ensure a positive experience.

- Form close relationships with managers to ensure clear candidate/interviewer expectations. Daily and Monthly Responsibilities:

- Coordinate with HR Head to identify staffing needs in different areas and departments.

- Determine selection criteria for candidates by liaising with managers and other members of staff.

- Source applicants through online channels, such as LinkedIn and other professional networks

- Create job descriptions and interview questions that reflect the requirements for each position.

- Identify and refine down the most suitable talent from available candidates.

- Plan interview and selection procedures, including screening calls, assessments, and in-person interviews.

- Assess candidates' information, including CVs, portfolios and references.

- Organize and attend job fairs and recruitment events to build a strong candidate pipeline.

- Keep records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders

- Manage team of recruiters to ensure targets are met. Skills and Qualifications

- Establish and improve upon existing hiring metrics and KPI's

- Establish and maintain relationships with key strategic partners such as our recruitment vendors, employment agencies and external recruiters, professional associations, job boards, etc.

- Responsible for negotiation and closing offers for key roles, in consultation with key stakeholders

Educational Qualification / Work Experience & Skills:

- MBA/PG in Human Resources with 10+Yrs experience into Recruitment / Talent Acquisition in BPO / ITeS Industry.

- Experience with full-cycle recruiting, using various interview techniques and evaluation methods.

- Experience in BULK Hiring.

- A keen understanding of the requirements for each role in the company

- Proficiency in documenting processes and keeping up with industry trends

- Team handling experience.

- Prior work experience in BPO/ ITES is a must.