Manager - Supply Chain Operations

Candidate Summary :

- Driving a SCM branch organisation with operational accountability

- SCM market knowledge

- Deep insight into customer needs in the local market

- Exposure to a P&L profile

- The supply chain manager directs the process which includes the planning of procurement, production, inventory control, logistics and distribution.

- The manager has to ensure that every step of the process is functioning effectively to avoid costly delays and lost sales opportunities.

- Prepare & maintain operational Contingency Plan

- Translate Branch budget to Team budget & KPIs

- Analyze potential productivity gains and verify with Branch OPS manager

- Develop the procedures for coordination of supply chain management with other functional areas, such as sales, marketing, finance, production, or quality assurance.

- Monitor Customer level CM1 (contribution margin)

- Deliver financial and operational targets defined in the Branch Business Plan

- Provide leadership in the areas of business development as well as optimum utilization of resources.

- Verify adherence to the practice of SOP

Cost Reduction and Process Improvement :

- It is an ongoing requirement for the supply chain manager.

- Cost reductions and increases in productivity usually equal higher profits.

Vendor Management :

- The position is required to manage the relationships between many different vendors and information technology systems.

- Relationship building is important in maintaining this high level of service and quality.

- Monitor vendor performance to assess its ability to meet quality and delivery requirements.

- Regular review meetings with Shipping Lines & CFS

Team Management :

- A supply chain manager will train, develop, mentor and assist his subordinates in all of the departments that fall within the supply chain process.

- It is essential that the various components of the team function effectively. Constant process and employee review is needed to ensure that the process stays cost effective.

- Manage team boundaries and allocate resources between teams for an effective work load balance

Other Responsibilities :

- Monitor team KPIs and required course corrections

- Ensure superior Service delivery / customer satisfaction & conduct associated benchmarking projects.

Key Performance Indicator :

- Revenue generation from LSS

- RR% percentage should be maintained

- Total up selling from all products ( Air, Ocean)

- Productivity Head count

- Talent retention

- Overall penalty should be minimum percentage