Manager/Sr Manager - Sales & Presales - BPO

Position : Manager(C1) or Sr.Manager(C2) for BPO BFSI Presales

Qualification : MBA or equivalent

Requirements for the position:

- Over 15 years work experience

- Extensive experience in BPO pre-sales (bid management, due diligence etc.) in banking, financial services and insurance (BFSI) sector managing global clientele will be a major advantage

- Candidates with experience in sales& business development/consulting/program management in BFSI/Insurance may also apply

- Prior industry experience in banking (retail banking / corporate & commercial banking / investment banking) with a global bank will be an advantage

- Experience of leading teams (direct and cross-functional) is a pre-requisite

- Candidate’s willingness to travel (short duration to domestic and global locations) in short notices is a key business pre-requisite

- Excellent communication skills is a key pre-requisite

The roles & responsibilities are given below:

- The role will report to General Manager – BPO BFSI Pre-sales

- The key result areas (KRAs) will be 1) achievement of quarterly revenue target 2) prospect to order conversion % 3) quality of deliverables (proposal response, due diligence reports) 4) internal stakeholder / external customer feedback

- Active involvement in the ‘lead to closure’ cycle for BPO BFSI/Insurance opportunities by leading the following activities:

- RFx / Bid response

- Create pro-active proposals for clients in discussion with sales teams

- Coordination with all stakeholders (sales, solutions, operations, pricing, transition, technology, facilities etc all) to ensure timely and high quality proposal submission

- Present proposed solutions to end clients

- Lead right sourcing opportunity due diligence exercises at client locations

- Involve junior members of the team in the above activities and provide guidance and mentoring to the new joiners in the team

- Act as a custodian of all go to market (GTM) decks and offerings in the BPO BFSI space