Manager - Source To Pay - FMCG

Source to Pay Manager

Your Responsibilities:

- Accountable to manage and review the work of an outsourced service provider that supports the Source to Pay team

- Accountable for developing transition plan for the outsourced service provider, monitor progress and resolve roadblocks

- Accountable for developing training plan for outsourced service provider with measurable metrics and monitor progress; desktop procedure creation plan, review progress and assist in review and sign off

- Partner with central/local procurement to implement policy, process, or technology changes with the support of 3PSP

- Lead various ERP testing cycles (SIT, UAT) for the work stream, assist in clearing roadblocks

- Drive adherence to ekaterra Control Framework.

- Accountable for outsourced service provider performance management, KPIs review and feedback; Work as escalation point of contact, review root cause analyses, and ensure solutions are implemented

- Identification of transformation and process improvement projects, develop project plans and drive the projects with clear and effective communication strategy

- Drive best in class customer/user/supplier experience

- Mentor team members for higher performance

Stakeholder Management and key interfaces:

- Central/Local Procurement Teams

- Finance controllers in markets

- Information Technology (IT) teams

- Third party service providers (3PSPs)

- Process Excellence & Capabilities (PEC) team

- Corporate Audit team