Manager - Six Sigma - BPO

PFA JD for your reference :

Experience : Minimum 5-7 Years Experience

Responsibilities :

- Should be able to demonstrate quality concpets, methodologies, tools, analytics & differentiate Organization at the highest level

- Exposure and domain knowledge on specific Healthcare Offering will be preferred

- Should have exposure in managing large multi geo projects, using specific CI methodologies like Six Sigma, Lean

a) Application of Lean / VSM methodology and tools

b) Application of Six Sigma methodology and tools

- Be able to lead new process design (Designing As-is and To-be Process Mapping) and propose alternate business process designs

- Participate and assist in Baselining and Due-diligence exercises

- Strong communicator and should be able to Conduct Group discussion/One to one interview with stakeholders

- Role requires to support USA processes and Late evening/ Midnight working would be a daily feature

- Role might involve travel, so the candidate should be open to same.

Skill Set:

- Lean & Six Sigma Certified - Black Belt Certified & GB Certified is must

- Excellent Communication Skills, should be able to sell solutions, conduct group discussion, interviews with Client

- Expertise in Minitab, should have working knowledge

- Good Presentation Skills

- Strong Analytics Skills (Calculation of the CBA for the Projects)

- Problem Solving Skills

- Should be able to work independently with least amount of supervision for assigned tasks

- Active team player who is open to giving and receiving input/feedback

- Strong Interpersonal Skills

Must have good experience in US Healthcare

Call at 09818200590