Services Operations Manager Profile: Services Operations Manager Job Description: Being part of an enthusiastic and dynamic team, your responsibilities include: - Responsible for invoice receipt to pay cycle - Ensure on-time payment to vendors, inter-co across North America, EMEA and APAC regions. - Support management in settling in new transitions, running day to day operations, including performance management, KPI reporting, SOPs and SOX controls framework, incidents and losses, process improvement and communication. - Responsible for overseeing a 30+ FTE team-across multiple time zones. - People Management -Ensure timely hiring, career development and Performance management - Collaborate with GPOs/ service providers/BUs and ensure seamless operational delivery - Manage Vendor query, Payment/disbursements processes in compliance with control policies - Spend Forecasting for the month and Quarter. - Provide SME input on Projects/System implementation impacting Payables. - Coordinate with local resources and managers to improve operations, eg, reporting, quality, training, Continual improvement, SOX controls guidelines. - Drive teams to continuous process improvement - Support quick and effective escalation and resolution of operational issues in the process - Maintain up-to-date key and emergency contact lists for the location - Customer service mind-set with excellent customer service skills - Ability to build working relationships and foster communication with internal customers within and across organizational and geographic boundaries Required Knowledge/Skills: - 2+ years P2P experience with an impressive career progression. - Excellent knowledge of all related processes within P2P Invoicing, Purchasing, Disbursement - Ability to work in a global, virtual and matrixed environment - Experience of working and managing operations. - High competency in written and verbal communication - Good analytical and interpersonal skills - Good understanding of Controls framework - Presentations and Structured working method - Formal continuous improvement training preferable (eg Six Sigma) - Program and project management experience - Bachelor's/PG degree minimum in area of accounting, finance, or general management Success Measures: - Work in partnership with Senior Management and ensure timely, error free operations. - Timely and accurate execution of the PTP strategies - Capable of connecting business performance to financial numbers - Employee morale and development - Internal and external customer feedback (Customers, CBS Leadership, Business Segments)

Tamil Nadu

Chennai

Pondicherry

Madurai

Coimbatore

Bihar

Patna

Jamshedpur

Vishakhapatnam/Vizag

Rajasthan

Jaipur

Jodhpur

Udaipur

Rajkot

Manager - Services Operations - Electricals/Semiconductors 

Job Description for Manager - Services Operations - Electricals/Semiconductors  in ATech in  Tamil Nadu Chennai Pondicherry Madurai Coimbatore Bihar Patna Jamshedpur Vishakhapatnam/Vizag Rajasthan Jaipur Jodhpur Udaipur Rajkot for (2-15) years of experience. Apply Now!

Manager - Services Operations - Electricals/Semiconductors  | iimjobs.com