Only for Women on a break - Manager - Service Quality management  As a Manager, establish a mechanism for effectively evaluating the user transactions to determine if the process is compliant with relevant defined quality standards and identifying ways to eliminate unsatisfactory results; facilitating continual improvement in the quality of the service.  Key Success measures:  - Establish a Standard Process for driving Quality at all levels  - Improvement Project ( involving training /Operations/CSO/3rd party )  - Establish Proactive measure to control defects  - Visibility - Reports /EWS/ TNA(Training Need analysis)  - Establish Program Health Card  - End expected Outcome -Improve the SLA and reduce Errors  Key Skillsets:  - The Person should be Post graduate in Mgmt in Ops & Quality. She should been in leadership level and should be experienced in driving Change; Understanding of the DAMCO Operation Services  Other reqts,   - Six Sigma certified  - Quality Assurance  - Quality Control  - People Management  - Performance and Change Management  Salary offered: 15+ LPA

Pune

Manager - Service Quality Management - Freight Forwarding/Supply Chain Services 

Manager - Service Quality Management - Freight Forwarding/Supply Chain Services  ,Job Description for Manager - Service Quality Management - Freight Forwarding/Supply Chain Services  in Talent Catalysts in  Pune for (6-8) years of experience. Apply Now!

Job Description for Manager - Service Quality Management - Freight Forwarding/Supply Chain Services  in Talent Catalysts in  Pune for (6-8) years of experience. Apply Now!