Posted By
Posted in
SCM & Operations
Job Code
505177
We are looking out for Manager/Sr.Manager-warehouse Operations with our esteemed eCommerce client based at Gurgaon.
Main Duties and Functions
- Has knowledge and experience in direct-to-customer fulfillment operations as well as excellent technical, problem-solving, and communication skills
- Finds practical and simple solutions to complex problems without sacrificing quality or core functionality
- Experience defining projects, collecting requirements, designing process solutions
- Ability to utilize exceptional problem-solving, and communication skills to influence business and technical audiences
- Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback
- Map business requirements, understand business process, study and analyze workflows, design solution
- Effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & - organizational abilities
- Prepare & Implementation of Warehouse Operations Standard Operating Procedures (SOPs)
- Understanding & Defining of Warehouse Operational Goals & KPIs .
- Effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & - organizational abilities
- Implementation of Good Warehouse Practices, Health & Safety norms and Internal Audit Procedures
- Warehouse Cost Control Management
- Would be responsible for sending out Shift Wash reports at end of each shift.
- Managing Monthly Operational review & scorecard
- Tracking and evaluating Service partners KPIs along with measurable
- Escalations of deviations through proper matrix and take necessary preventive measures
- Validation and on time renewals of service provider's agreement based on the renewal cycle
- Timely Execution and Flawless fulfillment of customer orders
- Coordinate with the Operation Team / Service partners regarding on time order processing
- Close analysis and tracking of the lead time adherence for Order to Shipping
- Effective inventory management within the eligible or Nil deviations and Damages
- Reconciliation of Month end Audits deviations found With the concerns & Follow up actions based on Findings
- Managing the Daily Operational related issues for avoid the Business RISK
- Excellent Coordination and alignment with internal stakeholder & External Stake holders.
- Ensure on time Inward & Put away of the stocks to make Inventory available for Customers
- Prepare and circulate all MIS's on time as per management guidelines and processes
- Effective management skill to encounter day to day operational challenges
- Would be able to take decisions on processes & systems with approval and consent of the reporting managers
Experience Needed (Professional) :
- Minimum 5-8 years of relevant work experience in WMS environment
- Preferably a B.E (Mech/ Electronics/ Elec/ IP) from Tier 1 colleges (Compulsory)
- MBA Ops from NITIE/SIOM /SP Jain/IIM/ISB - ( Desirable)
- Having exposure in WH project Execution- New Set up (in terms of Infra and Processes)
- Having Managed warehouse operations actively and also having deft in service provider management
- Having knowledge of in and out of FC operations.
- Should have lead Warehousing operations or should have worked on a similar level for minimum 3 years.
- Have knowledge of Warehousing layouts /Setups/ Experience of any Start Ups
- Experience in Either Organized Retail/ E commerce/ FMCG/Consumer Goods/Food
- Having worked in WMS or in a well versed ERP atmosphere
Desired Candidate Profile:
- Extremely good in knowledge of ERP
- Extremely proficient in MS Office (Extreme proficiency in Advanced Excel, PPT)
- Excellent in Communication Skills.
- Excellent Leadership skills
- Eye for details and very Strong in Number crunching & Analysis.
- Customer centricity
- Self-Motivated and adaptable
Sakshi
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Posted By
Posted in
SCM & Operations
Job Code
505177