- Manage end-to-end execution of projects till steady delivery of services across F&A / Travel / Contact Center domain
- Understand client processes and build future state operating model with handoffs between both organizations
- Metrics Delivery - Setup metric deliverables and reporting effectively to ensure visibility and achievement of goals from day 1 of go-live
- Project planning and reporting to clients, internal stakeholders and transition leaders
- Proactively identify risks and plan for mitigation strategies to ensure risk-free transition of services
- Compliance and continuous improvement to the Transition Methodology
- Proactive project tracking - Risk, Issue, escalation and milestone management
- Identify areas for efficiency improvement and implementing the same
- Respond to RFI/ RFP's along with the solutions team
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