28/09 Amrita Chakraborty
Consulting Partner at InnoQuest Consulting

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Manager/Senior Manager - Transition - Domestic & International (7-12 yrs)

Bangalore Job Code: 497286

Our client is a reputed BPO

Brief description of the role :

- Project manage different transitions

- These transitions could be for domestic (India based) as well as international (overseas - mainly US and UK based) clients

Job requirements :

- Past experience in project managing transitions in a BPO context. Should ideally have worked in operations and then in transitions / project management in BPO.

- Candidates with exposure to and a good working knowledge of MS Project and Visio will be preferred.

- Project management certification will be desirable though not mandatory.

- Would prefer candidates with exposure to Telecom, BFSI domains as well as exposure to contemporary email and chat platforms.

- Should be working for / have worked for one of the well-known BPOs

- Good written and verbal communications - will be required to from time to time, present to a client over a telephonic call or personally at the client office

- Location : Bangalore

- Working hours : will usually be general shift but should be flexible depending on the needs of the job. Should be prepared to work late depending on the circumstances like a call with a client or an internal call with colleagues working in other time zones or the need to study operational processes that operate in only specific time windows

- Reporting : will be to Deputy General Manager - Transitions and Solutions Design

This person may not have anyone reporting in to him / her. This role will have a lot of interaction with Operations and Sales teams across geographies

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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