Manager/Senior Manager - Talent Acquisition - BPO/ITeS

- It is a Strategic Client partnership role for Talent Acquisition.

- This is working with Kornferry for global RPO client into ITES domain.

- Handling team of leaders & recruiters to ensure timely delivery

- This is a client site role

- Candidate needs to take initiates to improve processes and enhance client engagement

- Years of experience 18 plus from Talent acquisition

- RPO companies will be preferred

- Must have substantial and extensive experience in recruitment either in in-house, client on-site, or in a recruitment organization

- Local Language fluent, excellent verbal and written communication skills. Business English fluency, excellent verbal and written skills.

- Must have extensive people management experience leading large teams.

- Must be able to be client facing and consistently conduct interactions with clients in a timely, professional and responsive manner always, set and manage expectations and be able to provide recommendations and advice to client on continuous improvement opportunities.

- Must be able to manage clients in all aspects of the recruitment process. Able to support junior staff in managing client relationship.

- Must be able to provide input from the brief to identify the channels and strategy to source candidates matching client requirements and to be responsible for the design and implementation of sourcing strategy for building talent pools of specific candidate profiles. Must be able to coach junior staff on design of effective sourcing strategy.

- Must be able and willing to contact candidates/sources directly and brief candidate on the opportunity and client value proposition for very senior roles. Can develop scripts and client information packs to successfully market opportunity. Must be able to coach junior staff on the approach styles and techniques to improve effectiveness.

- Must be able to conduct and document screening process including CV's pre-screening, telephone interview and short listing and design questions and scripts for screening process and be able to conduct competency-based interviews. Must be able to guide and coach junior staff on effective screening process and techniques.

- Must be able to conduct face to face interviews with candidates including competency interview for senior level and specialist roles. Must be able to coach and guide junior staff on effective interview process and techniques.

- Must write concise, informative and accurate candidate reports presentable to clients in agreed format, fully utilizing competency-based interview assessment. Able to position candidates with client related to competency assessment. Able to provide feedback and guidance to junior staff on best practice for report writing.

- Must be able to easily manage candidates in all aspects of the recruiting process, ensuring candidate expectations are managed and timely, constructive feedback is given, optimizing the candidate experience within specified guidelines for senior level and specialist roles. Able to successfully manage candidate complaints/conflict due to unsuccessful outcomes or expectations. Able to provide guidance and support to junior staff on effective handling of candidates.

- Must be able to support references, pre-employment screening, psychometric testing & other assessments specified in the agreed recruitment process. Able to provide guidance