Manager/Senior Manager - Sales - Technical Services - Liquid Inks - South

Manager / Sr Manager Technical Services Liquid inks South India

Position Manager - Technical Service

Level Manager / Sr. Manager

Position Summary To drive product in the market with the support of Sales & also work closely with technology team to give them feedback about the market, products & competitions & update with customer requirements in order to bridge the gap, if any.

Reporting Officer Administrative responsible to Business Manager; Functionally to : Head Technology Reported by All regional technical service team for a product group

Key Responsibilities:

- Provide support for development by understanding market requirements.

- Provide support for product and market development, act as channel for market requirement

- To assist technology team in designing new products or modifying existing products by communicating market needs, gaps in present products, press conditions, machine configurations, etc.

- Provide support to establish product in the market by conducting trails, give feedback on trial results to technology, enabling them to make changes.

- To generate new business from new & existing accounts with help of local sales and technical service team. Assist regional sales team to offer suitable products to customer after understanding requirement and present product available.

- Provide support to regional sales service team to understand & resolve ink/press chemical/machine related problems.

Press Audit of customer site ,press standardization :

- Value added for customer Support/ Color Matching at customer site at ink kitchens

Competencies Required:

- Product and technical knowledge

- Communication and people skills

- People management, team work and motivator

- Knowledge of printing machines & printing conditions

- Problem solving techniques & tools

Interface Required:

- External stakeholders, Customers and Internal Technical & sales team

- Bridge between Customer and Technical /Sales team.