Manager/Senior Manager - Quality - IT

For Sr.Manager (Quality) from IT service background

Designation : Manager/Sr.Manager (Quality)

Location : Gurgaon

Must have : Lean Six Sigma Black Belt and for IT background

Job details :

Responsibility :

- Actively Coach & mentor project leaders in structuring, analyzing, and solutioning of Improvement initiatives to deliver sustainable results

- Train and engage people to drive quality culture and continuous improvements. Facilitate Pragati participation, Yellow Belt, GB Rapid, GB DMAIC and other trainings for associates.

- Co-own the process metrics. Identify end-to-end process improvement opportunities within aligned processes, creation of business case and quantification of potential benefits. Working with LoB leaders to generate buy-in.

- Work closely with LoB leadership team to support change management offshore as well as onshore. Provide analytical support on need basis.

- Project management of portfolio of initiatives for aligned LoB- s, and ensuring rigor and engagement from multiple project teams to drive business results

Experience :

- 11 or more years of experience.

- Exposure to technology services environment including development required - work experience as a project manager preferred

Knowledge and skills (general and technical) :

- Expertise in Continuous Improvement deployment using Lean Six Sigma methodology in a similar Industry.

- A minimum of 4 years experience in relevant function

Sumeet