Manager/Senior Manager - Program Management - eCommerce/Retail/Logistics Industry

Designation : Manager/Sr. Manager Program Management

They are looking for an exceptional analyst who is passionate about raising the performance bar, who has the ability to drive new innovations in the compliance industry to join us. The ideal candidate will possess both an analytical background and a demonstrated ability to think broadly and strategically about Compliance related initiatives. She/he will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis.

Create models that optimize the resources, inputs & outputs of Compliance operations business.

Understand trends related to Company business and recommend strategies to stakeholders to help drive business growth.

Reporting of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines.

Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations that will help shape the direction of the business.

Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.

Ensure data accuracy by validating data for new and existing tools.

Learn and understand a broad range of Company's data resources and know how, when, and which to use and which not to use.

Forecast inflow and plan capacity for worldwide compliance operation.

Plan optimization in the area of process and reporting across the compliance organization.

Manage headcount staffing and scheduling for a large organization which could be around thousand headcount supporting multiple business and geographies.

Develop forecasting models that captures the business dynamics.

Improve performance to plan by identifying, measuring and managing key metrics related to compliance operation.

Capture the right metrics to influence stakeholders and measure success.

Lead critical projects, work on key initiatives and help transitioning team to on-board program to compliance operation.

Participate WW discussion around process improvement, business intelligence and technical initiative.

Basic Qualifications

A bachelor's degree with Full time MBA from Tier 1 Institute only with technical background. 7-16 in Managing Program Management in E Commerce, Retails & Logistics Industry.

Sagar Singh