Manager/Senior Manager - Product & Underwriting - Mobile Insurance & Extended Warranty Business

The client is an upcoming player in the Mobile Insurance and Extended Warranty business.

Job Title : Underwriting Manager

Job Level : Manager/Senior Manager

Division : Underwriting

Primary report to : Country Head

Secondary report to : Head of Underwriting at HQ

1. Required Skills and Qualifications

- A basic degree and professional qualification related to Insurance.

- Professional courses involving statistics, business, mathematics, insurance, finance are highly beneficial to this position.

- Minimum 8 years experiences in underwriting (General) with product development background.

- A good analytical skill is a must as they need to scrutinize credit ratings, driving records, comparison of similar policies with meticulous eye for details.

- Knowledge in insurance related computer software's is an added advantage.

- Sound knowledge and experience in all aspect of underwriting and ability to provide advice to senior level management on technical matters

- Ability to develop and execute the strategic direction for the department

- Strong planning and organization skills.

- Strength of character to raise and communicate issues or recommendations

- Computer literacy in word, excel and power point

- An appetite for growth and personal development.

- Knowledge in reinsurance is an added advantage.

2. Division Objective :

- Develop products, pricings and policies aligned to company's strategic plans.

3. Key Responsibilities :

- Assessing documents to identify the level of risk considering underwriting factors and related information and making an effective assessment.

- Carefully drafting and reviewing the insurance policies, forms, applications and pointing out any discrepancies.

- Discuss and agree the insurance terms, policies conditions and pricing with the clients, insurers and reinsurers and brokers.

- Maintaining an elaborated and correct documentation of the decisions taken and policies underwritten.

- Identify opportunities to improve customer experience and reduce underwriting and operational costs.

- Manage book of business to achieve desired underwriting profitability.

- Oversight of underwriting compliance to regulations and market practice ensuring incompliance with Central bank and Insurance Commissions.

- Ad Hoc Task required and relates to underwriting implementation within the country

4. Meetings :

- Daily huddle in person or via phone/skype with Country Head

- Weekly, monthly & quarterly meeting as required.

5. Reports :

- Daily huddle reporting

- Weekly reporting

- Monthly reporting

- Underwriting reporting

- Any other ad-hoc report required from direct supervisor

6. Key Performance Indicators (KPIs)

KPI's will be reviewed and restructured on a yearly basis based on the direction of the company, products and the market conditions

7. Communication Protocol :

- Communicate directly to your primary report

- In the event the primary report is unavailable communicate to your secondary report

- Communicate all issues directly to your primary report regardless of severity

- If unsure of whether an issue warrants reporting report anyway

- Communicate all high importance issues to both primary and secondary report.

- Leave no issue unaddressed

- Communicate all urgent issues verbally first, to be followed up by an email if necessary

- Do not send email only to any other team member on any urgent issues