- Build partnerships with diagnostic chains, hospitals, and clinics to offer cashless OPD, diagnostics, dental treatment, vaccinations, and other healthcare services.
- Manage the end-end provider relationship with cost negotiation, agreement finalization, process development, and service activation.
- Analyze partner-related customer escalations & identify the root cause to eliminate/reduce the complaints in the future.
- Generate monthly MIS to indicate the network penetration on the customer demographics, usage reports, and plan to improve usage.
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