Manager/Senior Manager - Learning & Development - Telecom

KEY RESPONSIBILITIES/ACCOUNTABILITIES

Strategic/Managerial Responsibilities

- Execution of YSB Training Plans for the designated regions

- Enabling Functional & select Behavioral Training Initiatives for the regions

- Stakeholder engagement in the zone

Core Responsibilities

- Facilitation of Training Programs

- Ensure Employee Training Coverage as per defined levels

- Completion of Mandatory modules as prescribed by regulatory and compliance bodies

- Vendor Management

- Liaise with Training Operations and Solutioning Team to drive learning outcomes

- Drive Learning impact and convey back to Business.

- Continuous connect with Stakeholders

- Be a consultant and advise where necessary on Training outcomes and paths

- Manage all training tasks and plan/prioritize in line with Departmental Operating Instruction Guidelines

Risk and Internal Control Responsibilities

- Support the Curriculum team in Content Creation

- Manage training initiatives through partner organizations as well as outsourced training partners

- Calibrate training impact for select L&D interventions

- Adhere to all Training governance norms