Manager/Senior Manager/Director - Sell Side Category - eCommerce

What this job entails :

Customer understanding :

- Be the voice of the customer internally

- Understand needs - even those that the customers themselves may not realize

- Stay on top of changing trends and strategic priorities through in-depth data analysis to predict customer behavior

Pricing :

- Develop the right pricing policy - identify opportunities for giving customers value through intelligent and limited discounting.

- Use discounting to drive portfolio mix and achieve strategic goals

Merchandising :

- Develop and execute plans to showcase the right products

- Identify cross-selling and upselling opportunities

- Own the customer experience in the category - make navigation, discovery easier.

- Own both creation and execution of promotions calendar including special occasions

- Own catalog content creation - lead catalog photoshoot & content creation, drive this via internal catalogue & marketing teams

- Work with internal sourcing, quality & design team to track key project milestones, ensure processes are followed for review & reporting of the same