Manager/Senior Manager - Customer Development - Textile/Cotton Industry

Customer Development Manager / Sr. Manager

Company: a progressive social enterprise, is pioneering a transparent and sustainable cotton supply chain - all the way from retailers to farmers and building a sustainable future for the cotton industry.

Scope of work

The overall scope of work requires working closely with Senior Director Customer Development on tasks related to four broad areas

- Key Account Management Implementation

- Project Management for Brands

- Customer Reporting and other Customer Communication

- New Business and Grants work

Detailed description

- Assist in the implementation of the Key Account Management Strategy

- Create workflows and plans for structured KAM

- Ensure follow-ups for deadline deliverable

- Assist with background work and research for communication

- Coordinate program activities for selected clients

- Assists with projects as needed, including presentation decks, yearly budgeting, invoice processing and budget tracking

- Coordinate a variety of specialized communication/reporting responsibilities

- Engage in the development and execution of customer programs.

- Maintain an interface with Customers to ensure contract compliance

- Develop proposal content, presentation content, and Request for Proposal responses, presentations, and other interactive marketing and pitch materials and programs for new business development pursuits.

- Any other duties as assigned

Experience: between 8 to 12 years

Educational Qualifications

Graduate with textile or cotton industry is preferred

Job details: Full Time

Location: Gurgaon (currently WFH on most days but regular work from office will start soon)