Manager/Senior Manager - Collections Strategy/Strategic Initiatives - FinTech

Role Description:

- Develop, oversee, and implement new and existing programs and projects which create short term and long-term value for the company in general with core focus on customer collections

- Conceptualize, design, and roll-out the blueprint for new business initiatives; work with various departments internally to implement/execute the same

- Lead improvement in customer collections based on deep data insights - Own, plan, execute, and ensure success of various structural plans

- Devise new and evolving metrics to track and improve customer collections pan-India from calling and field teams for multiple credit products

- Working as an internal influential strategy consultant to understand the customers and solve for their core pain points

- Creating progress reports, proposals and other documents and presentations for active tracking and implementation of existing and new programs - Working closely with the founders and senior leadership on multiple projects

- Play a pivotal role in enhancements of current collections systems to meet changing business needs and priorities

- Perform process, data, and business analysis as required to impact the current funnel performance

- You may also need to network, helping your company develop relationships with external and internal partners

Attributes we are looking for:

- MBA from Tier 1/2 institutes

- 3+ year of experience post MBA from

- Experience in leading Fintech/Lending start-ups or Banks in Collections Strategy Or Logistics/Supply Chain startups would be a plus

- Ability to work with senior leadership and management teams across business units

- Ability to get on the ground be part of functional teams and execute the strategy is must

- Should be comfortable managing and working with ambiguity and finding solutions from the same

- High Proficiency in MS Excel and basic ability to use SQL will be a plus