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14/01 Jayashree Nagarajan
HR Consultant at Info Corporate Service

Views:102 Applications:29 Rec. Actions:Recruiter Actions:5

Manager/Senior Business Analyst - Risk Assurance - Telecom (6-9 yrs)

Bangalore Job Code: 881995

Manager/Senior Business Analyst - Risk Assurance

Job Description :

- We are hiring for Senior Business Analyst [Manager Risk Assurance] in Bangalore .

- Perform & overlook the day-to-day RA/FM operational activities

- Monitor & act on exceptions generated & escalated by operations teams

- Perform link, in-depth analysis, RCA and suggest the way-forward.

- Perform Rule/Control/Audit performance reviews

- Create new Rule/Control/Audit as per requirement

- On-demand and adhoc manual analysis on data & DBs

- Review KPI performance periodically

- Conduct Product utilization assessment

- Perform other ad-hoc assessments and reviews

- Follow-up and follow-through on RA/FM cases/incidents

- Resolution of issues/problems associated with daily activities & FM incidents

- Quantify and understand incidents to identify losses/savings

- Review daily file process status and alert local IT in case of failure or missing in sequence

- Facilitate in implementing recommendations to augment the overall maturity level of the RAFM function

- Facilitate in augmenting the control coverage by creating new audits/controls as per recommendations

- Control fine-tuning as per the assessment recommendations

- Implementation of best practices

- MIS reporting for RAFM, periodic & adhoc reports

- Prepare & present incidents, adhoc reports and analysis to customer management & executive teams

- 6-9 years of experience in RA/FM Operations in Telco environment

- Experience on Telecommunication, Fraud Management, Revenue Assurance & Risk Management domains

- Experience on Subexs ROC RA & ROC FM Tool (preferred)

- Exceptional degree of discretion and integrity due to the data being processed.

- Knowledge on RAFM KPIs design, quantification methodologies and application of risk management concepts

- Able to support in development of RAFM processes, procedures & other documentation

- Handle new product validations, risk assessments

- Aware of emerging and new-age fraud scenarios

- Work as part of a team and use own initiatives to achieve results

- Excellent numerical & analytical abilities, including Data Analysis techniques

- Good understanding of TMForum, GSMA & CFCA frameworks for maturity and best practices

- Hands-on experience in Unix

- Hands-on experience in Oracle, Hadoop (added advantage)

- PC literate with the ability to interrogate and assimilate a variety of systems and applications such as MS Office, Billing, Payment, Collections & Mediation systems

- Good leadership & customer management skills

- Excellent problem solver & customer-oriented focus

- Excellent written and verbal communication skills

- Excellent presentation & reporting skills

- Ability to build good relationships and work as part of a Team

- Deliver results within tight timescales

- Ready to work in shifts as per role requirements

- Ready for short term travels as and when required

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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