Manager - Sales - Telcom

Sales Manager - Telcom

Client Relationship : Ensure Customer Satisfaction is high in the region, driving the CSAT target for the entire region by engaging with the client and ensuring highest levels of service from all products.

Collections : Overall, responsibility of ensuring collections and payments in the region.

Process Compliance : Ensure all processes related to Bid Management, Sales Funnel reporting & tracking, Sales Forecasting etc are adhered to in the region.

Account Management : Build Account Management & Solution selling in the region.

Internal stakeholder management : Work collaboratively to drive efficiencies with internal teams (PU, Channel Sales, Delivery organization etc) and create win-win situations while handling customer engagement on the ground