Manager - Sales Operations & Sales Analytics - BFSI

Responsibilities:

- Manage and optimize the revenue operations process, from lead generation to customer acquisition and retention

- Use data and analytics to measure and improve performance, including tracking key metrics such as lead conversion and retention rates

- Implement and oversee CRM across partners

- Take charge of revenue processes (onboarding and offboarding partners, reporting)

- Work with data team to build data integrity and align all channels

- Generate performance insights on both the individual and team level

- Support and manage planning and budgeting

- Coordinate between all departments supporting our revenue organization

- Continuously improve the rev ops processes and identify and resolve challenges and issues

- Provide training and support to team members on revenue operations best practices and tools

Skills:

- 5+ years of experience working in RevOps in SAAS companies

- Masters degree/ MBA from a premier B-School with statistics, data analytics specialisation

- Strong analytical, project management and problem-solving skills, with experience using data and analytics to improve performance

- Expert-level knowledge in CRM management (Salesforce/ Hubspot)

- Highly proficient in data modeling, visualizing and reporting in business orientation

- Strong ability to work both collaboratively and independently