Manager - Sales Operations - HealthTech

Manager Sales - Ops ll D2C company /Health Tech /Ed-Teach

We are urgently hiring for one of our client fastest-growing D2C organization.

About the company : They are India's first dedicated digital-first intimate healthcare brand that gives the modern consumer access to specialized care services across sexual, mental, weight management, detox, hair, and skin verticals and helps them lead confident and fulfilling lives in a safe, discreet and convenient manner. They offer solutions under the one umbrella solution goes beyond products to offer care management through genuine clinical aid and personalized treatment plans.

We are looking for : Business savvy Manager - Sales Ops who will be responsible for everything starting from lead management, sales strategy, process optimizations, compensation plans, sales automation, training, data analytics, and reporting. The candidate will enhance the effectiveness, productivity, and business impact of the sales team keeping customer satisfaction at the core of every decision and behavior.

Roles and Responsibilities :

- Understand business needs and enable front line sales teams to sell better, faster, and more efficiently

- Serve as a powerful data analysis and reporting unit that can provide critical insights into sales process optimizations, performance metrics, training needs, territory/funnel assignment, growth forecasting, and selection of CRM tools

- Select key metrics to drive performance and ensure implementation of sales frameworks and methodologies

- Design dashlets and ensure data sanity to give real-time visibility to the senior leadership

- Administer, synchronize and optimize technology stack including CRM

- Content and knowledge base management

- Design the right incentive scheme and ensure timely payouts

- Work with marketing to fine-tune brand messaging and content using the trove of clients' behavioral data Improve recruiting practices and forecast hiring needs

Desired Candidate Profile :

- 4+ years of experience in Sales Operations or similar role

- Strong interpersonal skills, collaborative personality and the ability to build rapport with multiple functions and teams

- Strong excel and quant skills to do data analysis and develop executive-level presentations

- Full professional proficiency in English and Hindi. Limited/full working proficiency in regional languages is a plus.

- An undergraduate degree with notable co-curricular achievements is a must. A Masters degree in business management/economics is a plus.

- Ability to multitask, set priorities and manage time effectively in a fast-paced environment.

- Healthcare enthusiast who believes in the mission of the company and is excited in building this together.

Note - Age limit - 30 Years